E-Gift Certification Information
Not sure what to purchase for your friend, family member or co-worker? Why not allow your special someone to pick out exactly what they want!
e4Hats.com e-gift certificates make gift giving easy. Just choose a certificate amount, provide us with the recipient's e-mail address, and we'll e-mail the certificate to that person within 24 hours. It's that simple!
How to redeem E-Gift Certificate
1. Click the link in the email to redeem the gift certificate. If you can’t find email check junk/spam mail box or click below link.
http://www.e4hats.com/GiftCertificateRedeem.aspx
2. Click to Register with our website using same email address where e-gift certificate was received.
3. After logging in you’ll see ‘Gift Certificate’ section in the left.
4. Click ‘Redeem value’, enter gift certificate code you received in the email, then click ‘Apply’.
5. If you see message “The gift certificate is applied to your account successfully”, you have successfully redeemed your gift certificate.
6. To check balance, click ‘View Balance’ in the ‘Gift Certificate’ section in the left.
7. Start shopping! Your balance will be automatically applied to any future purchases you make.
If there are any questions, please email info@e4hats.com or call 714-526-1300.
Terms and Conditions
E-gift certificates are valid towards the purchase price of any e4Hats.com online products. If there is a remaining balance it can be used toward later purchase. Unused amounts cannot be refunded or returned unless required by law. We are not responsible for lost or stolen e-gift certificates. E-gift certificates are non-transferable. Use of e-gift certificate constitutes acceptance of these terms and conditions. Thank you!
1. Shop with confidence! - All credit card transactions are safe and secure.
2. Privacy protection - Your personal information is securely kept and never sold to anyone.
3. Volume discount - Please see our coupon page to see if your order qualifies for discount.
4. Gift certificate - Buying e4Hats.com E-Gift Certificate is quick and easy. See our E-Gift Certificate.
5. Wholesale or embroidery order - Read our wholesale or embroidery page.
6. Phone order - Please call 714-870-6270 or 714-870-5590. Security level is same for both phone and online order.
7. Non credit card users - You can mail a check or money order. Use Fax/Mail Order form.
8. Out of stock - We update when item is back in stock. Please check back our site again at a later time or email: info@e4hats.com.
9. International shipping - We ship directly to many countries outside the U.S.
10. Ship out time - We usually ship out in 1-2 business days. Orders received before 8:00am PST may ship out the same day.
11. Delivery time - Standard domestic takes 3-5 days and International takes 7-10 days.
12. Preview shipping costs - Add items to basket and enter your shipping location.
13. Order status and tracking - Tracking email is sent after shipment or you may check by logging into your account.
14. Return - You may return your order within 30 days from the date we shipped out.
15. Paper catalog – We do not have a paper catalog. Everything we offer is listed on our website.
Still need help? Email us at: info@e4hats.com or call 714-870-6270 or 714-870-5590
1. For specific hat size - Please refer to each Product Detail tab.
2. For one size, S/M, M/L and L/XL
- For adult’s one size, size is based on general median point of 57cm or 58cm.
- For S/M, general median point of Small and Medium.
- For M/L, general median point of Medium and Large. For L/XL, general median point of Large and X-Large.
- Size may vary by the type (cap, hat), gender (man, woman), age (infant, youth, adult), or manufacturer.
(For example, woman’s hat size is generally smaller than man’s size.)
3. Size Adjusting
- For hats with adjustable strap, it can be generally adjusted ± 1.5 inches from the median point.
- For hard crown hats, size can be reduced by putting the foam tape inside the inner hat band.
- In most cases, fixed size (e.g. closed end) hat is difficult to expand the size. We recommend choosing the next larger size.
- For material which can be steam heated (e.g. Leather, Felt), size can be enlarged.
- When machine heating, please make sure to check the precaution to avoid any damage to hat.
- For washable material (e.g. Cotton), size may be reduced by washing it with cold/hot water. Size may be reduced more with hot water.
For more information on head size, please see our head size page or bottom of this page.
Below is a general guide for hat care. Always take precautions and choose the proper care method, which is different for types of material, style, or shape of the hat. Proper care will increase the life of your hat.
1. Preparation
- Check the type of material of each product. Washing method is different for each type of material and shape.
- Find out whether hand wash or machine wash is required. Hand washing is recommended.
- When hand washing, decide whether to brush, wax, rub, or use sticky tape.
- When machine washing, decide whether to use the dish washer, machine washer, or dry cleaner.
- Some materials are non-washable.
2. Washing
- Hand washing can be done with cloth, brush, spray, wax, or sticky tape. Hand scrubbing is not recommend, because of wrinkles.
- Machine washing should be done for material that does not affect its shape, wrinkle, size, or color.
- Dish washing works best for most hats. Use shape holder if available.
- Dry cleaning is only recommended for materials that are dry clean safe.
- For better results, pre-spray the spot with a spot remover before washing.
- Use warm or cold water when washing. Hot water is not recommended and will shrink the hat.
- To remove wrinkles, steam spaying will work for general materials like cotton, polyester, etc.
3. Drying
- Choose drying method by the material type or shape of the hat. Make sure to check the material and take precautions.
- Natural drying, like hanging, is recommended for any material. Lay the hat flat under shade and avoid direct sunlight.
- When machine drying, use mild or low heat cycle to avoid damages.
- If available, use a shape holder when naturally drying.
4. Storing
- Hat will last longer and look better when stored uncrushed and unwrinkled.
- Place the hat in a hat box (vinyl covered) and store in a cool and dry place. Use shape holder if available.
- Do not place under the sun.
- To estimate actual delivery date from the day you placed the order, please add our processing time (1-2 business days) and below carrier transit time. Carrier transit time does not count the day we shipped out your package. Domestic
Ship Method | Carrier Transit Time |
U.S. West | U.S. Central | U.S. East |
| U.S. Postal First Class | 1-2 Days | 2-3 Days | 3-4 Days |
| U.S. Postal Priority | 1-2 Days | 2-3 Days | 2-3 Days |
| UPS Ground | 1-3 Days | 3-4 Days | 4-5 Days |
| UPS 3rd Day | 1-3 Days | 3 Days | 3 Days |
| UPS 2nd Day | 1-2 Days | 2 Days | 2 Days |
| UPS Next Day | 1 Day | 1 Day | 1 Day |
International
Ship Method | Carrier Transit Time |
Canada | Europe | Australia | Asia |
| U.S. Postal First Class | 7-14 Days | 7-14 Days | 7-14 Days | 7-14 Days |
| U.S. Postal Priority | 6-10 Days | 6-10 Days | 6-10 Days | 6-10 Days |
| U.S. Postal Express | 3-5 Days | 3-5 Days | 3-5 Days | 3-5 Days |
| UPS Express Saver | 2-3 Days | 2-3 Days | 2-3 Days | 2-3 Days |
- Above information is estimate from carrier (USPS and UPS) and actual delivery may change which depend on carrier.
- For international shipment, package may be delayed due to custom clearance which depend on each country's customs policy.
- If package is not delivered by estimated date, please first contact your local carrier.
- If the carrier leaves "Notice" (e.g. customs fee, pick up, damage), you are responsible to contact the carrier and pick up your package.
- If package is damaged or lost, please report it to us. If eligible, claim may be filed with carrier.
