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Shipping policy
General Information
- Most new orders are shipped within 24 to 48 hours from Monday through Friday, excluding major holidays.
- Same day shipping cut off time is 9 AM Pacific Standard Time.
- If an ordered item is unavailable, we will email you the status.
- Your order is shipped from Fullerton, CA 92832, via USPS or UPS.
- We may substitute UPS Ground for USPS Ground Advantage or Priority in some cases and vice versa.
- You can contact us at info@e4hats.com.
UPS and USPS
- Use USPS for deliveries to a P.O Box, APO or FPO, and to domestic and overseas. UPS will not deliver to these locations and delivery to only domestic.
- UPS business days are Monday to Friday, NO DELIVERIES on Saturdays or Sundays. USPS business days are Monday to Saturday, NO DELIVERIES on Sundays.
Shipping Method
- Standard shipping is USPS Ground Advantage, UPS ground, USPS International First class.
- Expedite shipping is USPS priority, UPS 3 days option, USPS international Priority.
- We don't use UPS next day, 2nd day, or USPS express service.
- We will choose the shipping method for free shipping.
International Orders
- e4Hats.com does not collect and pay for VAT or customs fees.
- If a shipment incurs such charges, the customer is responsible.