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Shipping policy

General Information

  • Most new orders are shipped within 24 to 48 hours from Monday through Friday, excluding major holidays.
  • Same day shipping cut off time is 9 AM Pacific Standard Time.
  • If an ordered item is unavailable, we will email you the status.
  • Your order is shipped from Fullerton, CA 92832, via USPS or UPS.
  • We may substitute UPS Ground for USPS First class or Priority in some cases and vice versa.
  • You can contact us at


  • Use USPS for deliveries to a P.O Box, APO or FPO, and to domestic and overseas. UPS will not deliver to these locations and delivery to only domestic.
  • UPS business days are Monday to Friday, NO DELIVERIES on Saturdays or Sundays. USPS business days are Monday to Saturday, NO DELIVERIES on Sundays.

Shipping Method

  • Standard shipping is USPS First class, UPS ground, USPS International First class.
  • Expedite shipping is USPS priority, UPS 3 days option, USPS international Priority.
  • We don't use UPS next day, 2nd day, or USPS express service.
  • We will choose the shipping method for free shipping.

International Orders

  • does not collect and pay for VAT or customs fees.
  • If a shipment incurs such charges, the customer is responsible.